Frequently Asked Questions

Contact the Public Services Unit at 847-377-4504. Be prepared to tell the operator with who your Public Service Clerk is. That clerk will then answer any questions for you.

Parole is assigned to individuals leaving a Federal or State Penitentiary (Prison). Probation is "instead of" Prison. People placed on probation could reasonably be sent to prison but the Judge feels probation may help them rehabilitate.

The Nineteenth Judicial Circuit and Adult Probation Services are not part of the Illinois or Federal Parole Boards or their offices. You may reach the Illinois Parole Board at 800-666-6744. The Federal Parole Board can be reached at 847-249-4211. They are located at 5101 Washington Street, Room 2R, in Gurnee, IL.

The Nineteenth Judicial Circuit and Adult Probation Services do not collect parking or traffic ticket fines. Parking and traffic tickets are paid through the Lake County Circuit Clerk of the Court Office’s. Reach them at 847-377-3250 for more information.

Parking is limited around the Adult Probation Services building to 30-minute parking meters. All-day and hourly rate parking is available for a fee at the corner of North County and Clayton Street (across from the Waukegan City Library). Do not park in Lake County employee and reserved parking spaces, as violators will be towed at owner’s expense.

The Nineteenth Judicial Circuit and Adult Probation Services are not part of the Public Defender’s Office. If you are referred to the public defenders, you may contact them at 847-377-3360.

The Nineteenth Judicial Circuit and Adult Probation Services are not part of the State's Attorney Office. You may contact them at 847-377-3000.

You may contact the Lake County Sheriff’s Administration Office at 847-377-4000. For emergencies, call 911. For emergencies in unincorporated areas: If you are from the 815.385.xxxx prefix or 815.497.xxxx prefix, call 549-5200.

The Lake County Clerks Office 847-377-2400 provides information and tracks related to elections, voter registration, county taxes, marriage licenses, birth certificates, and other vital statistics. Whereas, the Circuit Clerks Office (short for Circuit Clerk of the Courts - 847-377-3380) provides information related to court records, passports and is where you pay traffic tickets. Neither of which are offices of the Nineteenth Judicial Circuit or Adult Probation Services.

You can contact the Jail Reception Office at 847-377-4100.

The Nineteenth Judicial Circuit and Adult Probation Services are not part of the Work Release Program Office. If you are referred to or placed on the Lake County Work Release Program, you may contact them at 847-377-4450.

The Nineteenth Judicial Circuit and Adult Probation Services is not a Social Services Agency, but does refer clients to the some of the numerous local social services agencies as warranted. There are numerous agencies available and can be contacted via the Lake County Workforce Development at 847-377-3450.

Adult Probation Services is a county based probation system, in that, the County Board has budget authority and determines compensation.

We are located at 215 West Water Street, Waukegan, IL 60085 at the corner of Water and County Streets.

Adult Probation Services is open Monday, Thursday and Friday from 8 a.m. - 5 p.m. and on Tuesday and Wednesday from 7 a.m. - 7 p.m.